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Managed IT Service Plan

If you’re spending too much time and money trying to fix your IT, managing your internal IT employees, or outsourcing it to people who can’t get the job done right, then we can help. Our managed IT service plan is designed to keep your IT and your team up and running and give you more time to do what you do best.

Active IT Managed

Are you dealing with more complex network systems, applications, and databases, multiple office locations, or demanding deadlines and customers. This managed IT service plan addresses all of these issues and gives you better control over IT when it comes to budget, decision making, security, and crisis resolution. 

What is Active IT?

It’s a process and the promise that our managed IT service engineers and technicians are actively working on your IT every day.

Learn more about how this plan supports you.

Helpdesk

Security

Computer & Server Support

Executive IT Consulting & Accountability

There’s nothing more frustrating than working on an important project and suddenly your IT is running slow or not working at all. That’s why our managed IT service will address and eliminate as many issues as possible before they become a problem for you.  This means PROACTIVELY monitoring and fixing issues and includes regularly updating your network and software too.

As a part of our managed IT service plan, every quarter we’ll meet with you and give you relevant reports that help you make better decisions about your IT needs. As a result, we are held accountable. These reports share the work we’ve done and what services we’ve been providing. During these meetings, we’ll ask for your feedback, address your concerns, and make recommendations for your IT based on your business growth.

A successful cyberattack will not only cost you money in downtime, it could cost you ransom, customers, and even your business. Proactive security measures are all about prevention, detection, and response. Here at Network People we focus on all three aspects.

We provide you with one number to call for help. You’ll have an experienced engineer looking at your critical issues within 15 minutes. We know that your IT needs don’t stop at the end of the workday. That’s why we offer the option for 24/7/365 after hours support. When you call, we promise a human will answer your call, and an on-call engineer will address your issues. 

Managed IT Service Plan Includes

$ 83 Base Price Per User Billed Monthly
  • Helpdesk support for desktop issues
  • Endpoint protection and antivirus
  • Workstation monitoring
  • Server monitoring
  • Patching and application updating
  • Secure remote control capability application
  • Network documentation
  • Network diagram
  • Network password manager
  • Monitor/manage backup
  • Two devices supported per user seat paid
  • Restore data / servers from backup
  • Manage MS 365 core applications
  • Managed Microsoft Voice phone system (optional)
  • Manage firewall
  • Manage NOC/server room
  • Quarterly network vCIO health reports
  • Mangement / repair workstations
  • Mangement / repair servers
  • Quarterly vCIO strategic planning meeting

What to expect

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Receive IT Service Proposal
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Start Onboarding Process
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